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Terms and Conditions – Bulkio.lk

Terms and Conditions

Our Terms & Conditions

Last Updated: March 2026

Welcome to Bulkio.lk. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and purchasing products from us, you agree to comply with and be bound by these Terms and Conditions.

Bulkio.lk is operated by Amexi Lanka (Pvt) Ltd, Sri Lanka.


1. Website Usage

By using this website, you agree that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian.

  • All information you provide during registration or checkout is accurate and complete.

  • You will not use this website for any illegal or unauthorized purposes.

  • You will not attempt to disrupt or damage the website or its services.

Bulkio.lk reserves the right to suspend or terminate accounts that violate these terms.


2. Product Information

We make every effort to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

Bulkio.lk reserves the right to:

  • Correct pricing or description errors

  • Update product information at any time

  • Cancel orders if incorrect pricing or information is displayed


3. Orders and Payments

When placing an order on Bulkio.lk:

  • You agree that all order information provided is correct.

  • Orders will only be confirmed after successful payment verification.

  • Bulkio.lk reserves the right to cancel or refuse any order if necessary.

Available payment methods may include online card payments or other payment options displayed at checkout.


4. Wholesale Accounts

Bulkio.lk offers wholesale pricing for approved wholesale customers.

  • Customers must complete the Wholesale Registration process.

  • Wholesale prices will be visible only after account approval.

  • Bulkio.lk reserves the right to approve or reject any wholesale registration.


5. Shipping and Delivery

Bulkio.lk provides islandwide delivery within Sri Lanka.

Delivery times may vary depending on location and courier services. While we aim to process orders quickly, delays may occur due to circumstances beyond our control.

Shipping charges, if applicable, will be displayed during checkout.


6. Cancellation Policy

Orders may be cancelled before they are processed or shipped.

If you wish to cancel an order, please contact us as soon as possible.

Please note:

  • Orders that have already been processed or shipped cannot be cancelled.

  • Bulkio.lk reserves the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.


7. Return and Refund Policy

Customers may request a return if:

  • The product received is damaged or defective

  • The wrong item was delivered

Return requests must be made within 7 days of receiving the order.

Returned items must be unused and in original packaging.

After inspection, Bulkio.lk may offer a replacement, exchange, or refund depending on the situation.


8. Intellectual Property

All content on Bulkio.lk including:

  • Website design

  • Logos

  • Images

  • Product descriptions

  • Text and graphics

are the property of Bulkio.lk / Amexi Lanka (Pvt) Ltd and may not be copied, reproduced, or distributed without permission.


9. Limitation of Liability

Bulkio.lk will not be responsible for any indirect or consequential damages resulting from the use of our website or products.


10. Changes to Terms

Bulkio.lk reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page.

Continued use of the website after changes indicates acceptance of the updated terms.


11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us.

Bulkio.lk
Powered by Amexi Lanka (Pvt) Ltd
No 160/14 New Kandy Road, Bandarawatta, Biyagama

Email: info@bulkio.lk

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